Susan Maly Susan Maly

25. The Strategy Made Simple Method

If we can’t explain what we offer – what we do – to a kindergartener, then it’s just too complicated. Keep it simple. Have fun. Enter the Strategy Made Simple Method…

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Susan Maly Susan Maly

24. How to Get Your Board on Board

If you have a board, you want it to be effective. Too often there is a lack of engagement or clarity. Enter the 3 As - Align, Articulate, and Arm.

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Susan Maly Susan Maly

20. CX Made Simple

Focus on the customer in front of you, make it easy to engage, standardize approach.

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Susan Maly Susan Maly

19. Strategy Made Simple - The Athlete

Running a business is like running a race. The journey is just as important as the finish line. Put First Things First, Focus, and Follow Through to transform your vision into reality.

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Susan Maly Susan Maly

12. Underwater Tactics

Have you clearly articulated your company’s values? How is your team living these values in action?

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Susan Maly Susan Maly

8. 0430

What professional habits drive you and your team?

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